The protection of your privacy is important to us. We are committed to handling your data transparently. Below we show which personal data is stored when you use our websites and associated landing pages and how the data is handled.
The protection of your privacy when processing personal data as well as the security of all business data is an important concern for us, which we take into account in our business processes. We process personal data collected when you visit our online offerings confidentially and only in accordance with the legal provisions.
Only Swiss law applies to the processing of data from visitors from Switzerland and countries outside the EU, namely the Federal Data Protection Act (DSG, SR 235.1) and the associated ordinance on the Federal Data Protection Act (SR 235.11). The EU General Data Protection Regulation (GDPR) does not apply unless this is expressly provided for in this data protection declaration or the GDPR would also be mandatorily applicable to data from visitors from Switzerland and countries outside the EU due to special conditions.
The processing of data from visitors from the EU is also subject to Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive).
website operators
frameSurf AG
Sentibühlstrasse 3CH-6045 Meggen
Switzerland
Email: [email protected]
Web: framesurf.com
The website provides general information about frameSurf AG as well as products, product offers and job vacancies.
Personal data is all information that relates to an identified or identifiable natural person, such as names, addresses, telephone numbers or e-mail addresses that express the identity of a person.
We collect, process and use personal data (including IP addresses) only if this is necessary for the performance of a contract or to carry out pre-contractual measures, if you have given us your consent in this regard, e.g. as part of a registration, online or offline, or if the processing is necessary to protect our legitimate interests.
Every time you use the Internet, your Internet browser automatically transmits certain information and stores it in so-called log files.
We store the log files for the purpose of identifying faults and for security reasons (e.g. to investigate attempted attacks) for as long as is necessary for the specified purposes and then delete or anonymize them. Log files that need to be stored for evidence purposes are exempt from deletion until the respective incident has been finally clarified and can be passed on to investigative authorities in individual cases. The storage of log files serves our legitimate interests in the trouble-free and correct operation of our website.
The following information is stored in particular in the log files:
Analysis tools (e.g. Google Analytics) are used on our website. The information collected about the use of the website is stored on the servers of the tool providers.
With the help of the analysis tools, we are able to collect and analyze data about the use of our website-by-website visitors. This allows us to find out when and from which region which page views were made.
Other data that is collected would be, for example, file names of the files accessed, browsers used, functions used or the length of time spent on the website.
frameSurf AG has a legitimate interest in the anonymized analysis of user behavior in order to optimize both the website and advertising. If prior consent was requested when visiting our website (e.g. consent to the storage of cookies), the processing is carried out on the basis of your consent, which you can revoke at any time for the future.
Detailed information about the analysis tools used can be found in our Cookie Policy.
As a general rule, we will only transmit your personal data to other responsible parties if this is necessary to fulfil the contract, if we or the third party have a legitimate interest in the transfer or if you have given your consent.
In addition, data may be transmitted to other responsible parties if we are obliged to do so due to legal provisions or by enforceable official or court orders.
Service providers
We commission external service providers to carry out tasks such as data hosting or marketing activities. We have carefully selected these service providers and monitor them regularly, particularly their careful handling and security of the data stored by them. We require all service providers to maintain confidentiality and to comply with legal requirements.
Transfer to recipients outside the EEA
We may also pass on personal data to recipients located outside the EEA in so-called third countries. In this case, before the data is passed on, we will ensure that the recipient either has an appropriate level of data protection by means of appropriate contractual agreements or, if necessary, that you have given your consent to the data being passed on.
We use various tools for marketing activities. When using these tools, your browser sometimes establishes a direct connection to the servers of the respective tools. This informs the respective provider that your browser has accessed the corresponding page of our offer. Log files similar to the log files described under point 5 are also transmitted to the servers of the respective providers and may be stored there. The provider or its server may be located outside Switzerland or the EU or EEA (e.g. in the USA).
The data exchange takes place via third-party cookies.
Further information on the purpose, scope, further processing and use of the data can be found on our Cookie Policy page and in the respective terms and conditions and data protection information on our website.
Your data is primarily stored in Switzerland, Ireland and other EU countries (Belgium, Netherlands, Finland). Due to various service providers, data is also stored in other countries and within the USA.
We generally store your data for as long as it is necessary to provide our offer and the associated services or as long as we have a legitimate interest in further storage (e.g. we may still have a legitimate interest in postal marketing even after fulfilling a contract). After that, we delete your personal data with the exception of data that we must continue to store in order to fulfill legal obligations (e.g. we are obliged to keep documents such as contracts and invoices for a certain period of time due to tax and commercial law retention periods).
Our employees and the service providers commissioned by us are obliged to maintain confidentiality and to comply with the provisions of the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of protection and to protect your data managed by us, in particular against the risks of accidental or unlawful destruction, manipulation, loss, alteration or unauthorized disclosure or access.
To assert your rights, please use the information in section 2 “Contact details”. Please ensure that we can clearly identify you.
right to information and disclosure
You have the right to receive information from us about the processing of your data. To this end, you can assert a right to information regarding the personal data that we process about you.
The data will be made available to you within 20 working days of receipt of your request.
Right to rectification and erasure
You can request that we correct any incorrect data. If the legal requirements are met, you can request that your data be completed or deleted.
This does not apply to data that is required for billing and accounting purposes or is subject to statutory retention periods.
The data will be deleted within 20 working days of receipt of your request.
Data portability
Provided that the legal requirements are met, you can request that data that you have made available to us be transmitted to you in a structured, common and machine-readable format or – if technically feasible – that the data be transmitted to a third party.
Right of objection
Objection to direct marketing
You can also object to the processing of your personal data for advertising purposes at any time (“advertising objection”). Please note that for organizational reasons there may be an overlap between your objection and the use of your data as part of an ongoing campaign.
Objection to data processing based on “legitimate interest”
In addition, you have the right to object to our data processing at any time if this is based on the legal basis of “legitimate interest”. We will then stop processing your data unless we can prove – in accordance with the legal requirements – compelling legitimate reasons for further processing that outweigh your rights.
revocation of consent
If you have given us your consent to process your data, you can revoke this consent at any time with effect for the future. The legality of the processing of your data up to the time of revocation remains unaffected.
We reserve the right to adjust our security and data protection measures. In these cases, we will also adjust our privacy policy accordingly.